Returns & Exchanges
At Arc, we want you to love every piece you wear, which is why we offer a seamless 30-day return window for all unworn apparel. If your fit isn't perfect, our streamlined process ensures a quick exchange or full refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items with all tags attached into the shipping mailer, ensuring the package is securely sealed for transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will notify you as soon as your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing